Privacy Policy

Last Updated: November 13, 2025

Welcome to River City Driving School (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://www.rivercitydrivingschool.com, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide driving lessons, improve our services, and communicate effectively with our students.

Personal Information

When you contact us, book a lesson, or sign up through our forms, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address
  • Date of birth (if required for licensing or course eligibility)
  • Payment details (processed securely through third-party providers)
  • Any other information you voluntarily provide

Automatic Information

We also automatically collect data through cookies, analytics, and social media tools, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referral source (e.g., Google, Facebook, Instagram)
  • Interaction with ads and posts

2. How We Use Your Information

We use the collected data to:

  • Schedule and manage driving lessons
  • Respond to inquiries and provide customer support
  • Process payments and send confirmations
  • Send updates, offers, or reminders about lessons and promotions
  • Analyze website performance and marketing effectiveness
  • Improve our website and training services
  • Comply with legal requirements

We do not sell your personal information to third parties.

3. Cookies, Google, and Facebook Data

Our website uses cookies and third-party tools from Google and Facebook to understand visitor behavior and improve our marketing.

Google Services

We use:

  • Google Analytics – to analyze website traffic and usage
  • Google Ads – for remarketing and advertising campaigns

Google may use cookies and other tracking technologies to collect or receive data from our website and other sites. You can learn more about how Google uses your information here: https://policies.google.com/privacy.

You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout.

Facebook Services

We use:

  • Facebook Pixel – to measure ad performance and deliver relevant advertisements
  • Facebook Ads and Meta tools – to communicate with and reach potential students

Facebook may collect or receive information from our site for ad measurement and personalization. You can review Facebook’s privacy practices here: https://www.facebook.com/privacy/policy.

You can adjust your Facebook ad settings at https://www.facebook.com/ads/preferences.

4. Data Sharing and Disclosure

We may share information with:

  • Service providers (e.g., payment processors, email platforms, scheduling software) who assist us in operating our business
  • Advertising and analytics partners (Google, Facebook, and related tools)
  • Legal authorities, if required by law

All partners and service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We use secure, industry-standard methods to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You can:

  • Request access, correction, or deletion of your personal information
  • Opt out of marketing emails at any time
  • Control cookies through your browser settings
  • Adjust ad personalization settings in your Google or Facebook accounts

To make a request, contact us at [insert your contact email].

7. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes. When information is no longer needed, it is securely deleted.

8. Third-Party Links

Our website may contain links to external websites (e.g., driving resources or social media). We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental consent. If we become aware that a child has provided personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a new “Last Updated” date. Continued use of our website after changes means you accept the updated terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

River City Driving School
Email: [sales@rivercitydrivingschool.com]
Phone: 0426405105
Address: u2 – 61 Shelley St, Sunnybank 4109
Website: https://www.rivercitydrivingschool.com